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GENERAL DESCRIPTIONThe Law Enforcement Division of the Office of the Attorney General (OAG) is seeking an IT Business Analyst whose work will involve advanced (senior-level) business analysis work. Employees at this level may fully perform highly complex business analysis work.The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the Stateand#8217;s law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.ESSENTIAL POSITION FUNCTIONSIT BUSINESS ANALYST IV:Provide assistance to developers, systems analysts, or customers on system applications, software, and hardware; and provide production support to users of systems and applications, including on-site support.
Prepare budgetary cost estimates and develop project implementation proposals, documentation and scheduling; write technical specifications and requests for proposals.
Coordinate the analysis of program policies and procedures to determine their effect on automated systems and system functional areas.
Coordinate with outside vendors and contractors to complete projects and service requests; and define, assign, and evaluate their work.
Identify business needs and develop user requirements, workflows, and system analysis.
Evaluate and identify continuous improvements to ensure that system or program implementations are efficient and effective.
Develop training curricula and conduct formal training sessions covering assigned systems modules.
Track and analyze business processes or results to clearly define and adopt product requirements, features, and enhancements
Performs related work as assigned
Maintains relevant knowledge necessary to perform essential job functions
Attends work regularly in compliance with agreed-upon work schedule
Ensures security and confidentiality of sensitive and/or protected information
Complies with all agency policies and procedures, including those pertaining to ethics and integrityIT BUSINESS ANALYST V: All of the above functions for an IT BUSINESS ANALYST IV, Plus:Serves as the CJIS TAC and IT Coordinator. The CJIS TAC is the individual serving as the point of contact at the local agency with DPS for matters relating to CJIS information access. The TAC administers CJIS systems programs within the local agency and oversees the agencyand#8217;s compliance with CJIS system policies.
Responsible for ensuring agency compliance with policies and procedures of FBI CJIS Security Policy, CJIS system-specific policy manuals, manage user accounts, ensure data quality of NCIC records, ensure agency policies regarding CJI are current, participate in FBI CJIS and DOJ audits, TACs are responsible for ensuring agency user accounts are current, CJIS Security Awareness Training (CSAT).
Coordinates with OAG IT on Law Enforcement Division IT projects.
Researches, develops, launches, and manages IT related projects and products for the Law Enforcement Division.
Qualifications: MINIMUM QUALIFICATIONSIT BUSINESS ANALYST IV:Education: Graduation from an accredited college or university with a bachelor's degree in computer science, information technology, business administration, criminal justice, or a related field.
Experience: Three or more years of full-time experience in business analysis, systems analysis, IT project management, or closely related fields, preferably in a government agency, law enforcement environment, or criminal justicesetting. Experience managing IT projects related to implementing CJIS systems, or FBI/DOJ compliance audits is strongly preferred. Supervisory or team leadership experience is a plus.
Knowledge of software development life cycle and systems development life cycle concepts; business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources; and project management principles and practices.
Skill in business analysis methodologies; in analyzing and evaluating complex information technology applications, policies, and issues; and in developing creative and workable solutions to complex problems and issues
Skill in establishing and maintaining effective working relationships with other employees and the public
Skill in using a computer for word-processing and data entry/retrieval
Skill in problem solving
Skill in handling multiple tasks, prioritizing, and meeting deadlines
Skill in effective oral and written communication
Skill in exercising sound judgment and effective decision making
Ability to analyze and interpret technical information, including regulations, policies, and automation system documentation/specifications; to communicate in writing; to translate user/business needs into a technical style; to communicate technical instructions to system users; to analyze, evaluate, and integrate business rules into system requirements; to exercise sound judgment in making critical decisions; and to communicate effectively.
Ability to oversee and/or supervise the work of others
Ability to receive and respond positively to constructive feedback
Ability to work cooperatively with others in a professional office environment
Ability to provide excellent customer service
Ability to work in person at assigned OAG work location, perform all assigned tasks at designated OAG workspace within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave)
Ability to arrange for personal transportation for business-related travel
Ability to work more than 40 hours as needed and in compliance with the FLSA
Ability to lift and relocate 30 lbs.
Ability to travel (including overnight travel) up to 5%IT BUSINESS ANALYST V: All of the above qualifications for an IT BUSINESS ANALYST IV, Plus:Experience: One additional year of full-time experience in business analysis, systems analysis, IT project management, or closely related fields, preferably in a government agency, law enforcement environment, or criminal justice setting.PREFERRED QUALIFICATIONSEducation: Advanced degrees (e.g., master's in information systems or public administration) are highly desirable.
Certifications: Relevant professional certifications such Project Management Professional (PMP), CJIS Security Awareness certification.TO APPLYTo apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationTechnology.pdfTHE OAG IS AN EQUAL OPPORTUNITY EMPLOYER